Be confident in your training by continually reviewing and analysing progress. Regular measurement will help you identify what’s working well and where there are issues that need to be addressed.

Feedback from your employees and managers will help identify any barriers that prevent your employees from getting the most out of their training. Look for any logistical issues such as rosters, access to the venue, or suitability of materials. These issues may be relatively easy to resolve once you know about them.

New initiatives and trends in workplace literacy training will provide ideas that you may be able to apply to your own training. Stay up to date with what’s new and what’s happening.

Consider what’s best for your business long term. In some cases, it may be best to roll out the training as a specific programme on a regular basis. Many employers, however, find it’s more effective to integrate literacy training with their other workplace training because literacy is so ingrained in many workplace tasks.

Doing this can deliver greater cost efficiencies through shared expenditure, resources and employee time in training. It can also deliver better results for each of the programmes, as improved literacy helps drive better outcomes in other training.

Establish regular deadlines and meetings with key internal stakeholders to ensure you stay on track.

Make your programme part of existing learning, performance development and management opportunities. For example, consider whether you could:

• include induction and early training for specific jobs (when people change jobs/departments as well as for new employees)
• provide more literacy and numeracy development in computer skills, health and safety and quality management training
• train your managers, supervisors, team leaders and trainers to support their ability to identify the literacy demands of your workplace - this could involve your employee representatives or Learning Reps too
• review workplace signage and frequently used job information such as operating manuals and tools such as incident reporting forms
• identify the different pathways for learning required by different employees and employee groups
• link your programme to your broader strategic business goals
• measure progress and report on it as part of wider reporting.

Review other areas of your business to identify where performance can be improved by workplace literacy training.

Your ITO has probably identified the role of workplace literacy in the context of your industry. In retail, for instance, stock-taking is a key area where improving workplace literacy will make a difference. Your ITO can advise you about what’s effective in your industry.

The experiences of other businesses can also point you in the right direction.

Regular communication throughout your business will keep the programme alive for your employees, supervisors and managers. Keep it real by focusing on the benefits for each group. Positive messages and rewards go a long way. Recognise and celebrate your employees’ achievements, especially where their new skills are used for advancement.